4.7 Refunds and Right of Withdrawal
Refund requests for Subscriptions are handled in accordance with the refund procedures and policies of the applicable Payment Provider through which the Subscription was purchased.
Subscriptions are purchased either through the Apple App Store within the Application, or through the Owner's website via Paddle.com Market Limited (“Paddle”), as applicable. The applicable Payment Provider processes payments and refunds for purchases made through it, and the Owner does not process refunds directly.
Paddle processes payments for purchases made through the Owner's website, provides all related customer service inquiries, and handles returns. Refund requests for such purchases are submitted to Paddle through the link in the Paddle receipt or at paddle.net, and are handled in accordance with Paddle's Refund Policy and Buyer Terms.
Purchases made in the Apple App Store remain with Apple, which handles refunds and withdrawal requests for them in accordance with its own procedures and policies.
Application Users who are consumers in the European Union and the European Economic Area, as well as in any other jurisdiction where Applicable Laws so provide, may have a statutory right to withdraw from certain Subscription contracts within 14 (fourteen) days, without giving any reason, subject to the conditions and exceptions provided by Applicable Laws and the policies of the applicable Payment Provider, including, where applicable, the loss of that right in relation to digital content where performance has begun with the Application User's express consent and acknowledgement of the loss of the right of withdrawal. The right may be exercised through the applicable Payment Provider.
Where a refund is granted, the Owner will terminate the Application User's access to the Subscription, with effect from the date of the refund.
Further information is available in the relevant policies of the Payment Providers:
Paddle: Refund Policy (https://www.paddle.com/legal/refund-policy) and Buyer Terms (https://www.paddle.com/legal/buyer-terms);
Apple: how to request a refund (https://support.apple.com/en-us/118223).
This Section is further described in the Owner's Refund Policy, available at https://myturn.me/en/refund-policy/. Nothing in this Section affects the statutory rights of Application Users under Applicable Laws.